In the event of a technical issue where the payment is debited from the payer’s account but does not reflect in our official ERP system, yet the payment gateway confirms a successful settlement, the payment will be manually recorded in our ERP. This process may take approximately 7-10 working days for the amount to be credited to the College’s account.
In case of duplicate payments, as confirmed by the payment gateway service, the College will process a refund once the payment is received in the College’s account, which typically takes 7-10 working days. Alternatively, the payer may request to have the excess amount adjusted against the fee for the following month.
Caution deposit collected towards library books (if any) etc..shall be refunded after completing the Academic Year / Course.
For all other cases involving discrepancies in fee payments, parents are required to directly contact the College. The College's decision in such matters will be final and binding.